Australia Is Suffering A Mental Health Crisis

And As A Consequence You Could Lose
A Loved One Or Friend To Depression,
Addiction Or Even Suicide

In any given year a staggering 1 in 5 people will suffer from a mental health problem. There's a very good chance that right now someone close to you is secretly and silently suffering. Unattended, that suffering could lead to a serious psychological problem including depression or even suicide.

If you could do something about it, would you?

It's highly recommended that we all get First Aid training in case we need to provide emergency physical aid. And yet statistically, the chances we will encounter a friend, colleague or loved one suffering an emotional problem are significantly greater.

Chances Are, If Someone Close To You Is Suffering
Emotionally, You Wouldn't Even Know

One of the saddest things about treatable mental health problems is that they go largely unnoticed - even by those closest to the sufferer. Whilst we'd like to think we would know if someone close had emotional problems, the fact is you most likely wouldn't.

And by the time we find out it's often already too late.

Early intervention is crucial to treating mental health issues. The earlier they can be identified, the greater the chance of a positive outcome. As such, the more people trained to identify mental health issues in their early stages, the greatest affect we can have.

Improve Your Chances Of Identifying
Mental Illness And Providing Early Intervention
Support With Mental Health Social Support (MHSS) Training

Left unchecked, mental illness can quickly progress into substantially more debilitating and serious issues such as alcoholism, drug use, depression, anxiety and psychosis.

What is Mental Health Social Support? Mental Health Social Support (MHSS) is the empathy and care provided by an individual or network to a person with developing mental health concerns. MHSS in this context relates to care not otherwise provided by a mental health professional, such as a counsellor or psychologist.

A developing mental health concern can take many forms, including:

  • a person who feels suicidal;
  • a person having an anxiety attack;
  • a person in an acute stress reaction;
  • a person overdosing; or
  • a person who is in a distressing psychotic state.

You Know That Sick Feeling You Get In The Pit Of Your Stomach When A Friend Needs Your Emotional Support...

It's almost like 'losing' your stomach on a fun ride. It feels as though your stomach is in your throat.

It's a terrible feeling when you want to help someone but you don't know how. Your mind is racing with ideas, but you're too afraid to say anything in case it's the wrong thing. So you just end up saying things like "it'll be ok," "it'll work out in the end, you'll see." Or you allocate blame away from them… "it's not your fault…"

Sometimes it's even worse - you can see that someone's struggling with their situation, but you're too afraid to ask them for fear of being relied upon. So you watch as a bystander as they progress through the developing stages of mental illness.

MHSS training teaches you the right way to approach and support someone. You won't feel 'lost' for the right words or scared of saying the wrong thing. You'll develop the skills and knowledge so you can appropriately approach and support people that need your help.

The early stages of support are critical. What you say and do can significantly influence how they respond to their situation. Will their issue progress into a serious mental illness, or will your appropriate support guide them through it to safety.

Mental Health Social Support - Consider It Mandatory
For All Social Support Workers & Parents

If you work with people, particularly in a social support role, or are a parent, you should consider Mental Health Social Support training mandatory.

Chances are you encounter people every day suffering mental health issues. These people are slipping through the cracks. And you have the opportunity to help.

The statistics are frightening:

  • 45% of adult Australians will experience a mental illness.
  • 1 in 5 will experience a mental disorder in any 12-month period.
  • Mental illness is the leading cause of 'healthy life' lost.
  • 3 million Australians will experience a major depressive illness.

And these staggering statistics are rapidly getting worse.

And Our Young Are Most At Risk

Young people are the most prone to experience a mental illness.

  • An astounding 26% of 16-24 year olds have experienced a mental disorder in the last 12-months.
  • Mental disorders are the leading contributor to the total burden of disease among young Australians - accounting for 49% of that total.
  • And 12% of 13-17 year olds have reported having thought about suicide.

These incredible statistics (from the Australian Bureau of Statistics) highlight just how critical it is for parents to be trained in order to improve their chances of recognising mental illness.

SADLY, of all the young Australians inflicted with mental illness, only a minor proportion of them ever receive help. The main reason they don't receive the help they need being - their parents didn't know where to get it.

You Know Someone With A Mental Health Problem...
Even If You Don't Know It Yet

Mental health problems are now so prolific in our communities that it's almost a certainty you know someone currently experiencing a problem.

With the right training, you can help that family member, friend or colleague.

If their problem is in the early developmental stages, by identifying it early you can assist them quickly overcome the problem and lead a normal, happy, healthy life. Without your early intervention, statistics indicate that problem could quickly escalate to depression, anxiety, drug and alcohol use, or even suicide.

If you have a loved one with a mental health problem, MHSS training will give you the fundamental skills to more effectively assist them. By having a more skilled support network, your loved one stands a significantly better chance of full recovery and a normal life.

"By 2020 We'll Have A Global Depression Pandemic"
World Health Organization.

The World Health Organization has estimated that by year 2020, depression will be the second leading disability causing disease in the world; labelling the dramatic increase a 'global depression pandemic.'

The ability of people within the network of an at-risk person to provide social support - such as those skills provided in MHSS training - is heralded by experts as being the most significant mitigator against the problem developing into a mental illness.

Possibly the only way we can feasibly stem the rapid onset of mental illness in our society is by broadly educating our communities. By establishing a first line of defence against the onset of mental illness we can realistically reduce the deterioration of first stage illness, and ease the burden of costly and limited therapeutic services.

Social Support - Critical And Effective

Research has identified that healthy, educated social support networks are crucial to the mental health of communities. In fact, early intervention through social support (MHSS) is likely the best mechanism a community has to mitigate against the onset of mental illness, and support those in the early stages of escalating mental health problems.

Our Health System Is Bursting At The Seams...
And Our Loved Ones Are Paying The Ultimate Price

Mental illness is the third largest contributor to the total national health burden (13.2%), yet only receives a measly 6% of the health expenditure. And almost all of that expenditure is on clinical service provision, not early intervention - it's a band aid solution, provided way too late!

And our loved ones are paying the ultimate price.

Severe mental illness - the types that require clinical intervention, such as clinical depression - don't just happen overnight. They develop progressively. The early stages of onset are typically due to stress and anxiety as a consequence of an individual's inability to effectively cope with their environment and circumstances.

Early identification and intervention - in the earliest stages of progression as possible - is the most effective form of treatment. This early stage identification and treatment can very effectively be performed by someone, such as a friend or colleague, with only basic Mental Health Social Support training.

With the government underfunding the problem; diverting funds to treatment rather than early intervention; and the proven effectiveness of social support; there's only one solution… we must take it upon ourselves to help our loved ones and our colleagues.

We believe we're better off building a fence at the top of the cliff than putting an ambulance at the bottom.

How Pool Fencing Can Highlight Why
It's So Crucial You Get MHSS Training

To understand just how important it is for you to get MHSS training, think of the analogy of pool fencing.

Before we had mandatory legislation to fence pools there was a relatively high incidence of drowning deaths. These deaths were skewed to 0 - 5 year olds that ‘wandered' into the pool.

The obvious and pragmatic solution was to create a barrier to stop this high risk group gaining access to the dangerous pool zone.

Would it be an effective solution to increase funding to paramedics to reduce accidental drowning?

No, it wouldn't. Paramedics do a wonderful job, save lives, and no doubt require additional funding. But in the specific incidence of reducing deaths of 0 - 5 year olds by drowning, increased funding for this purpose would not deliver a substantial improvement.

Pool fencing legislation does not diminish the important work of paramedics, nurses and doctors. It is however effective in reducing the volume of drowning related incidences they need to deal with.

You can think of MHSS training in a similar context.

By undergoing MHSS training, you are effectively acting as a ‘pool fence' amongst your family, friends and colleagues. You do not undertake the work of a counsellor or psychotherapist (paramedic, nurse or doctor) but rather serve as a protective buffer that is able to detect early onset signs of mental illness and take appropriate measures.

What If You Don't Help...

Have you heard the story of the hummingbird and the forest fire?

Here's a highly abridged version...

The forest was quiet - too quiet. From out of nowhere came the clatter of horses' hooves, and then silence again. A few moments later a flame sprang from the dry leaves.

"Fire!" roared the bear. "Run for your lives," cried the crow. The forest animals, great and small, all fled in panic toward the river. But a hummingbird remained on the far bank watching the forest burn. "What can we do?" he cried out. There was no answer. "But this is our home," he cried again, "We must do something—it's on fire!" Silence was the only answer.

He swooped down from his perch, scooped up a bill-full of water and flew over to dump it on the fire. Time after time he flew from the river to the fire until his weary wings were singed and covered with ash.

A group of elephants ran past as he was dumping a small bill-full of water on the growing flames. One of the big elephants asked "What are you doing, you're never going to be able to put the fire out?"

To which the hummingbird replied…

"I am doing my bit."

Make no mistake about it... mental illness is now a rampaging fire in our communities. It can engulf any one of our loved ones, friends or colleagues at any time. And based on statistics it probably will.

The problem is severely underfunded by government. Whilst mental illness is the third largest contributor to the total national health burden (13.2%), it only receives a measly 6% of the health expenditure.

If you don't step up and help, who will?

Whilst you may feel small and powerless as an individual, collectively we can and are making a big difference.

PLEASE... Exchange A Few Hours Of Your Time
To Assist The Life Of Another

Mental Health Social Support is a skillset all of us should have. It's one of the most important life skills you can acquire.

Mental Health Social Support will teach you:

  • Fundamentals of mental health.
  • How to identify the signs and symptoms of mental health problems.
  • How to help people in the early stages of mental health problems.
  • Introduce you to common mental illnesses such as anxiety disorders, depression, substance abuse disorders, psychotic disorders (schizophrenia, bipolar disorder, etc) and more.
  • Improve your knowledge, understanding and language of mental health.
  • Know where and how to get help.
  • Understand what types of help are effective - and which aren't.
  • Reduce the stigma associated with mental illness.
  • Plus much more.

Become Mental Health Social Support Certified

MHSS training takes only a few hours of your time. And the skills you'll acquire will last a lifetime, and may even save the life of someone close to you.

Take a closer look at the critical skills you'll learn:

Section One: Understanding Mental Health Social Support

Introducing the notion of “Mental Health Social Support”, Section One delineates the aims and objectives of the course, then continues with the section's main topic: the theoretical underpinnings of Mental Health Social Support (MHSS). The section defines MHSS, explains the various aspects of it, and describes the four main types of Mental Health Social Supporters. Examples are offered of MHSS programs targeting different types of “helpees”, and research is cited to demonstrate the benefits MHSS can provide recipients.

Section Two: Mental Health Social Support - Needs, Traps and Qualities

Various (normal) human motivations for offering assistance to others are described, along with notes of caution as to how each - while generally serving the helpee - could come to limit the help being offered if the helper is unaware of his or her own needs. Several helping “traps” are explored: potential pitfalls in the helping process arising from lack of awareness on the part of the helper. A final subsection asks helpers to begin thinking through their own vision of the ideal helper.

Section Three: Responsibilities when providing Mental Health Social Support

Section Three covers responsibilities of the helper when providing MHSS, including responsibilities towards the helpee; and responsibilities of the helper towards him/herself. It explores the role of codes of ethics in helping, and issues to keep in mind to avoid ethical transgressions. The responsibility to empower helpees is highlighted through a case study focusing on community empowerment. Acceptance of the helpee is at the root of all successful helping, and the elements of this are explored. The role of emotional integrity in maintaining high-quality helping relationships is detailed.

Section Four: Working with helpees - Emotions, Thoughts and Behaviours

In Section Four you're introduced to the three stages of the helping cycle. It introduces the idea that at the first stage of the helping cycle, helpees need to be comforted, and so the helper is focused primarily on working with helpee emotions. As the intense (or intensely blocked) emotion of the helpee is tended to and some comfort is received, attention can turn to the second stage of the helping process: that of offering encouragement. This occurs primarily through micro-skills aimed at working with helpees' thoughts. As helpees begin to envision a more hopeful future, they want to know how they can attain it. The last part of the section details considerations for this third stage of the helping cycle, in which the helper offers practical guidance by working with helpee behaviours.

Section Five: The Micro-Skills of Mental Health Social Support

This section works through the Skilled Helper Model as a framework for the micro-skills that they can use to assist helpees manage their problems more effectively and develop life-enhancing opportunities more fully. It details various micro-skills, including video demonstration of micro-skills in various simulated environments.

Register Now For A MHSS Workshop Or E-Course

You can undertake Mental Health Social Support training entirely online or by attending a 2-day Workshop with a qualified, licensed Trainer. The program includes 14-hours training. It's broken up into easily digestible modules that you complete progressively, either online at your own pace or through the guided Workshop. The online e-course is supported by video lectures where practical skills are applied and demonstrated by mental health professionals in real-life simulated scenarios. These scenarios and practical simulations are conducted in the workshop under the guidance of your licensed Trainer.

30-Day, 100% Money Back Guarantee

We consider Mental Health Social Support a ‘must have' life skill for everyone. When you consider the truly staggering mental health statistics, it's highly probable that someone you know will suffer a mental illness - and we want you to be adequately equipped to identify it early, provide appropriate early support and get them the right help. That's why we want you to access the MHSS e-course risk free.

It's a comprehensive program, carefully designed by psychologists, counsellors and education specialists. It integrates the most up to date research and gives first hand video demonstration of applied skills. If for any reason whatsoever during the first 30-days after registration to the e-course you don't think you got value for your investment we'll refund 100% of the purchase price. No questions!

Register Now

Take a look at what you'll get:

  • Life saving and changing knowledge and skills.
  • Peace of mind that you can provide effective and appropriate help when required.
  • Fundamental counselling and helping skills.
  • A deeper insight into psychology and mental health.
  • Practical demonstration of skills by professionals.
  • Flexible training that you can progress through at your own pace.


Kind Regards,

Sandra Poletto
Chief Executive Officer
Australian Institute of Professional Counsellors.


MHSS Fast Facts
What is Mental Health Social Support?

MHSS is the empathy and care provided by an individual or network to a person with developing mental health concerns.
A life skill that can literally save lives.
You can now undertake Mental Health Social Support training entirely online. The program includes 30 hours self-paced training.
A frightening 45% of adult Australians will experience a mental illness.
Each module of the Mental Health Social Support course is supported by professional video lectures and demonstrations to make it easy for you to learn.
Young people are the most prone to experience a mental illness - an astounding 26% of 16-14 year olds have experienced a mental disorder in the last 12 months.
1 in 5 will experience a mental disorder in any 12-month period.
Mental illness is the leading cause of ‘healthy life' lost.
3 million Australian's will experience a major depressive illness.
Mental disorders are the leading contributor to the total burden of disease among young Australians - accounting for 49% of that total.
Mental illness is the third largest contributor to the total health burden.
Did you know? You can take MHSS training entirely online.
MHSS will teach you the fundamentals of mental health and much more.
MHSS training only takes a few hours of your time and the skills you acquire will last a lifetime.